The customer experience dashboard for hospitality operators

Reputation management platform

At a glance

For the hospitality industry managing customer relationships can be challenging especially as they can receive communication from customers and gain feedback from guests on numerous different platforms such as Facebook, Twitter, Instagram, Tripadvisor, Google reviews etc.

An existing client of ours came to us to help with the re-design of their reputation management platform which provides a centralised system that enables managers to handle all their customers relations in one place. In addition to the reputation management platform, the project also consistent of a mobile app for customers to directly leave feedback during or after their meals at the restaurants.

Project type
Sector
Hospitality
Services provided
Project length
5 months

They challenged us and provided an outsider’s innovative insight into how we could approach different challenges.

Kevin Davies Head of Product
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Speak directly with our founders Ed and Jon about how we can help you on your Innovation or Transformation project.
Contact
Ed & Jon

Contact details

Find us

Cheyenne House
West Street
Farnham, Surrey
GU9 7EQ

Cheyenne House
West Street
Farnham, Surrey
GU9 7EQ

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