Delivery Lead


Ross joined Full Clarity in October 2020, fresh from a consultancy role with Accenture where he focused on innovation and emerging technologies, so he brings a wealth of experience from delivering digital solutions and transformation for FTSE100 companies.

Ross has recently been working on building blockchain solutions. He manages, facilitates and leads the delivery lifecycle, from inception to MVP, through to piloted products and live implementations.

Background & industry experience

Ross naturally leans towards people and operations, and drives real change in teams and organisations with a focus on the people. He sees the way we interact with the systems we create as paramount to our well-being, team cohesion and success.

With a deep understanding of programme delivery and the product life cycle, in particular Agile and Scrum best practices, Ross’s speciality lies in streamlining processes, systems and removing blockers which can stop innovation and lasting change from being a success.

Passionate about lean experimentation and human centred design, Ross has worked extensively across the three workstreams; desirability, viability and feasibility. Whether its discovering more about end users and translating these into personas and workflows, or diving deep into markets, business models, and commercial opportunities, he strongly believes in the power of processes and methodologies for the best results. 

Ross is also experienced in organisational design.  He cares deeply about both delivery and the end product, as well as the well-being and enjoyment of those that work on it and brings his high energy and unwavering optimism to those he works with.

Significant career moments

Ross has had a diverse range of experience and opportunities in his career. Here’s a few of his highlights.

Energy Major
Digital transformation project centred on blockchain and distributed ledger technology combined with IoT
Telecoms Major
Co-creation of an innovation programme / factory using human centred design, lean experimentation and agile fundamentals
Innovation Studio Lead
Leading consultancy for Innovation studio demonstrating emerging technologies and facilitating c-suite design thinking workshops
Banking Major
Co-leading change and cutover piece for the large trading platform data migration piece for UK banking major

Core values and principles

Deliver with discipline

Too often projects both large and small are tainted by challenges that are easy to avoid but hard to manage when they arise. 

Through taking the best from range of methodologies and creating a strong foundation to build on, projects can remain on time, fit for purpose and enjoyable for all parties involved. When working with clients we co-create these project fundamentals to suit the ways of working of all involved.

Build smart with a system thinking

Building a product or company is an exercise in institution building; thus, it involves management and systems. We work with our clients to create these systems.

Ideas that will survive the test of time are grounded in truth, whether this is the desire of the end users, the market opportunity or the capabilities of the technologies used. Building smart means building with a system mindset.

Trusted Co-delivery & inclusion

A product or idea is never one persons. It is the culmination of a network of thoughts and experiences.

The best products are built by thinking together; experimenting and executing a one team. They necessitate an environment of shared success, inclusion, accountability, trust, and individual freedom to be themselves.

Create with an infinite mindset

Creativity and our imagination is the most unique and fortunate aspect of being human. Yet often we get stuck doing it so wrong.

Creativity is grounded in change, and change is grounded in a belief that things can get better. Change should be sustainable, lasting, robust; it should be infinite. Creating with an infinite mindset means using the creative assets everyone has, to think-up products that can outlast those that built them.

Book a virtual coffee

Speak directly with our founders Ed and Jon about how we can help you on your Innovation or Transformation project.

Ed & Jon

Contact details

Find us

Cheyenne House
West Street
Farnham, Surrey

Cheyenne House
West Street
Farnham, Surrey

Contact form

Looking for a long term partner to support your business?

By browsing our website you agree to our cookie policy. You can opt-out anytime from our cookies page